- How you can buy a train ticket?
- How you can check available trains and seats
- How you can pay for a train ticket?
- How you can receive a train ticket
- How you can refund a train ticket
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What you should do if there is a mistake in first or last name
According to the effective rules of Ukrzaliznytsia, no more than 3 mistakes are allowed in the spelling of first or last name of the passenger. The mistakes must not not affect pronunciation.
If you haven't found an answer to your question, please contact our Customer Care Service
- Changes in paid reservation
- What is the electronic train ticket
- I am traveling with a child – how may I find the ticket price?
- Electronic baggage receipt
- Transportation of animals
- Documents required for travel
- How to transport a stroller and a bicycle?
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